Shipping & Return Policy


Choosing the right panel can be a daunting experience. There’s a vast amount of confusing information available. We want you to feel comfortable that you've made the right choice without a full semester of education. 


Return Policy:

Diesel Line/Combo Line/iLED (pad wraps): We honor a 60 day return policy for these lines. This is from the date you receive your shipment. There is no restocking fee however, customers are responsible for cost of shipping both ways (including the initial delivery fee). 

Pro Series/Pet/Torch: We honor a 30 day return policy. This is from the date you receive your shipment. We charge a 20% restocking fee and customers will be responsible for the return shipping cost. 

Please note, all returns must ship back in original boxes, packaging, and in new condition. Refund will be given upon arrival and inspection.


Shipping:

Typically we have all panels in stock and will mail them to your door within 2 weeks. There are certain items that require special ordering or may be on backorder. These may take up to 6 weeks for delivery. You will be notified promptly if a product ordered is on back order. You will be able to cancel an order if time is a concern.