Choosing the right panel can be a daunting experience. There’s so much confusing information out there, and you just want to make a good decision without feeling like you need a full semester of education!
Warranty:
With hands-on assembly, high-end diodes, and an iron casing, we can confidently offer a 1 year warranty (6mo for Mini and pads) against manufacturer defects. We make this simple: contact us, securely box up the panel, send it to us. If it cannot be fixed, we will replace it with a product of equivalent value or a credit of the original cost minus 20% per year of use.
1: Warranty covers manufacturer defects to panel and cable (accessories such as door hangers, mounts, hooks not included).
2: User misuse or damage is not covered under warranty.
3: LightPathLED and LightPath to Wellness shall not be responsible for any incidental or consequential damages.
4: To start the process, contact us. We will email you a return label. Securely pack panel in original box with packing material. Ship to us. Upon inspection and determination of manufacturer defect, we will fix or replace.
Closeout Products
These products are the same high quality product we have always offered! We have them listed at a deep discount to make room in our fulfillment center as we get ready to offer a new line of panels. Because of the nature of these greatly reduced prices these products will come with a 1 year Warranty.
Return Policy:
We honor a 30 day return (from the date you receive your shipment) with a 20% restocking fee & you will be responsible for the return shipping cost.
Shipping:
Typically we have all panels in stock and can get them mailed out and to you within 2 weeks. There are certain items that are special order or may be on backorder that will take up to 6 weeks for delivery. You will be notified if the product ordered is on back order. You will be able to cancel order if time is a concern.